At MK Windows, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your information when you place an order or interact with our website. By using our services, you agree to the terms set forth in this policy.
1. Information We Collect
When you place an order with us or interact with our website, we collect the following personal information:
- Email Address: For order confirmations, updates, and communication regarding your purchase.
- Shipping Address: To process and deliver your order to the correct location.
- Payment Information: To securely process your payment for the products or services you have ordered.
2. How We Use Your Information
The personal information we collect is used solely to fulfil your order and provide the services you’ve requested. Specifically, we use your data for the following purposes:
- To process and confirm your orders.
- To deliver products or services to the address you have provided.
- To send you transactional emails (e.g., order confirmation, shipping updates).
- To respond to your inquiries or requests for customer support.
3. Data Security
We take appropriate security measures to protect your personal information from unauthorised access, alteration, or disclosure. All sensitive data, including payment information, is transmitted securely using encryption technologies (SSL/TLS).
4. Sharing Your Information
We will never sell, rent, or share your personal information with third parties for marketing purposes. However, we may share your data with trusted third-party service providers who assist us in processing payments and delivering your order (e.g., shipping companies). These third parties are obligated to use your information only for the purpose of providing these services and are bound by strict confidentiality agreements.
5. Retention of Your Data
We retain your personal information only for as long as necessary to provide the services you have requested, including completing the delivery of your order. Once your data is no longer needed, it will be securely deleted or anonymised.
6. Your Rights
You have the right to access, update, or delete the personal information we hold about you. If you wish to exercise any of these rights, please contact us info@mkwindows.co.uk
7. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Please check it regularly. Any changes or clarifications will take effect immediately upon being posted on the website. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns about how we collect, use, or protect your personal information, please contact us at: info@mkwindows.co.uk